What About the Corporate Housing Guest?
All of our apartments are personalized for each individual guest.
Isn’t it amazing that so many corporate housing companies show pictures of apartments and have long lists of items the housekeepers should check (which of course is important), but very few temporary housing companies take the time to find out what the guests really need. Many times, the guest doesn’t know anything other than a location and possibly the size of an apartment.
Let me give you one recent example: Last week I had a call from a client who needed an apartment for a couple with two children. Meeting his request for the closest location would have been most inconvenient for his family. The closest location to his work is in the heart of downtown Chicago, which completely lacks any facilities for children. I suggested another location which is only 5 minutes further, but it would be far more convenient for his family. It has a playground, and with so many children living in the building, they have “play dates” in the hospitality room.
Sadly, too few corporate housing companies take the time or have the staff dedicated to truly finding out about the guests and suggesting better alternatives that may be more suitable to their needs.
~From the Desk of Francine Manilow~
